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California Institute of Advanced Management

COVID-19 Resource Center

Student Frequently Asked Questions (FAQs)


Below are the answers to frequently asked questions from students regarding COVID-19. For specific information about personal protective equipment (PPE) use and guidelines as well as other health-specific workplace requirements, please visit the COVID-19 Resource Center.


  • What If I Am Having Trouble Accessing My Classes?

    Please contact [email protected] right away if your experience any issues accessing your classes. Please also review the email sent to all students from the Dean discussing class troubleshooting and attendance requirements.

  • What If I Can No Longer Afford Tuition Payments?

    Please contact Vivian from the Cashier’s Office at [email protected]. Each situation is being considered individually.

  • What If I Am Feeling Unsafe?

    As in any crisis, a general feeling of uncertainty is to be expected. However, if you find yourself feeling unsafe for any reason, please be sure to reach out to the proper websites and/or authorities for the most accurate and up-to-date information and recommendations.  If your circumstance involves immediate danger to yourself or others, please immediately call 911 or go report your issue to the nearest authorities. If it involves anyone here at CiAM, or affects your ability to be present in your studies, also contact your Student Success team as soon as possible. We are here to help.  If you are feeling targeted/threatened for any reason, it is best to remove yourself from the situation to avoid any escalating tensions and to preserve your safety as quickly as possible.

  • Is The Cashier’s Office Open For To Receive Payments?

    The Cashier’s Office is available by appointment to process Cash/Check payments in person. For your protection, we do not process Credit/Debit payments in person, but encourage you to use the contactless payment option available online through your Populi student portal.  You can contact the Cashier’s Office at (626) 350-1500 or [email protected].

  • Due To The Rising Numbers In COVID-10 Cases & New DELTA Strain Do You Still Plan To Reopen Campus? What Are You Doing To Keep Students Safe?

    At this time, we still plan to be on campus in partial capacity for Fall 2021. We will be making sure we follow all the CDC guidelines with some classes being online and some being on campus. For those on campus we are doing everything in our power to make sure our students, staff, and faculty remain safe. Class sizes will be restricted to only 8 students who will be required to wear masks and sit 6 feet apart. Everyone on campus will be screened for temperature checks and health questions. We are also introducing near & far classrooms where half the class is zoom and the other half is in person on Saturday and then they switch on Sunday to reduce exposure as much as possible. Our student health and safety guidelines for COVID will be sent to all students closer to the term start. Additionally, we are requiring vaccine proof or a negative COVID test for everyone on campus.

  • What Happens If I Forget My Vaccine Card Or Negative COVID Test On Class Weekend?

    Beginning September 11th, 2021, CiAM will require COVID-19 vaccinations for all CiAM students, faculty, and staff. Individuals who are unable to provide proof of vaccination or evidence of a negative COVID-19 test results taken within the last 72 hours will not be allowed on campus. This will result in an unexcused absence for your on campus day. As a reminder, student with more than 2 unexcused absences will receive an automatic “F” in the class and students who miss their first weekend of class will be dropped. No exceptions.

  • When Will DSO And Registrar Office Hours Be On Class Day?

    DSO and Registrar Office Hours will be from 7:30am-4:00pm on Saturday and Sunday.

  • Now That We Are Back On Campus, Do I Need A Printed I-20?

    No, USCIS is still allowing digital I-20s during this time. However, if you would like a printed I-20, please email [email protected] to request one.

  • What Does The Check-In Process Look Like?

    CiAM will have a check-in table set up at the NORTH entrance (SEE MAP). There we will check your temperature, ask COVID screening questions, and check your Vaccine Record or Negative COVID Test Results. Students who have been properly checked in will be given a wristband and told which classroom they are in.

  • (INTERNATIONAL) What If I Want To Take Fall 2021 Off? How Will That Affect My F-1 Status?

    International students must remain full-time students making progress towards their degrees to remain in the US. If you wish to take Fall 2021 off, your I-20 will be terminated, and you will have 15 days to leave the US. When you return for Spring 2022, we will apply for re-activation of your I-20 and you can return up to 30-days before the Spring 2022 start date. However, if travel restrictions are still in place you may need to postpone an additional term or take online classes from your home country.

  • (INTERNATIONAL) What If I Want To Return Home? Can I Study From My Home Country?

    Yes, if you wish to return to your home country during this pandemic you may continue studying at CiAM during this time. International students can even remain in Active F-1 status as long as they remain full-time students, making progress towards their degree. You will still be required to continue turning in homework and attending classes virtually. However, if the travel restrictions lift and classes resume on-ground, you will need to return in time for classes. Before you travel please review travel restrictions very carefully.

  • (INTERNATIONAL) How Is My F-1 Status Impacted By Online Classes During COVID-19?

    SEVP has given CiAM permission to deliver our current classes online due the COVID-19 pandemic. International students who remain full-time students making progress towards their degree will remain in active F-1 status and taking online classes will not be a violation of status.

  • (INTERNATIONAL) What If My Parents Are Telling Me To Return Home To My Home Country? What Are My Options?

    You can return home and continue studying with CiAM or you can take a Leave of Absence for Summer 2020. See above answers for more details. Before you travel please review travel restrictions very carefully.

  • (INTERNATIONAL) What If My CPT Has Been Affected By This Pandemic?

    Please contact [email protected] immediately if there are any changes in your employment.

SYMPTOMS OF COVID-19

Common symptoms include:

  • fever, cough, and shortness of breath
  • chills, 
  • muscle pain, 
  • headache, 
  • sore throat, 
  • fatigue, 
  • congestion, 
  • runny nose, 
  • nausea, 
  • vomiting, 
  • diarrhea or new loss of taste or smell.
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