Our office hours are from Monday to Friday, 11:00am-6:00pm.
CIAM understands the importance of providing our students with effective and efficient transcript services. Your new career, entrance to graduate school, professional certification, or other important events depend on the prompt and secure delivery of your transcript and we want to keep you informed of order and delivery status. We also understand the need to protect the privacy of your transcript. The instructions that follow will enable you to request your transcript for delivery as quickly and efficiently as possible. The transcript is the official record of the academic performance of the student at CIAM. Students may acquire either an unofficial transcript (which may be used to informally see classwork or grades) or an official transcript, which is the official document recording the students’ academic record at the school. Official and Unofficial transcripts are available at all times on the Student Portal, Populi. Official Transcripts can take 3-5 days to process after the request is received and additional time to mail to the student.
Registered CIAM students, as well as former students, may request an unofficial transcript from the Registrar’s Office at CIAM. Unofficial transcripts can be printed electronically by the student through the student portal, Populi, or can be ordered in person or by email. An unofficial transcript lists all of a student's coursework but does not include the school seal or signature of the registrar. Unofficial transcripts can only be issued to students and cannot be released to a third party.
The first official transcript will be issued upon the completion of the program and the conferral of the degree at no cost to the student. A student can order up to five (5) additional Official Transcripts at the Registrar’s Office per day, and 30 in a 12-month period at CIAM. Normal processing time, excluding delivery, is 3-5 business days from the date the request is received. CIAM does not currently offer electronic official transcripts.
It is the student’s responsibility to clear all holds on his or her account before submitting a transcript request. Any hold, except an outstanding financial balance, will delay or prevent a request from being processed. If you have questions regarding any hold(s) on your record which would delay processing your transcript, please contact CIAM at (626) 350-1500, or email [email protected].
+1 (626) 350-1500
1000 S. Fremont Ave - Mailbox #45
Building A10, 4th Floor, Suite 10402
Alhambra, CA 91803
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